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News / Topic / Customer Support / News
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customer support news

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AI agents are doing the work of 100 employees, says Indian CEO in UAE

Alok Kumar is the UAE-based co-founder and CEO of CozmoX.
trending
Updated on May 01, 2025 12:21 PM IST

Zomato lays off 600 customer support staff as it increases AI use to cut costs

The Gurugram-based company had hired as many as 1,500 employees under its Zomato Associate Accelerator Program (ZAAP) a year ago for customer support roles.
business
Published on Apr 01, 2025 05:18 PM IST

World’s largest call centre uses AI to hide Indian accents

Teleperformance is deploying AI to soften the accents of Indian agents.
trending
Published on Mar 02, 2025 09:39 AM IST

HP intentionally made each customer wait 15 minutes on support calls. Here's why

Hewlett Packard has reportedly revoked a controversial policy decision to make customers wait 15 minutes on support calls.
business
Published on Feb 22, 2025 10:59 PM IST

Woman claims Blinkit delivery man ‘barged’ into her house over order issue

A woman narrated an incident where a Blinkit delivery executive threatened her for flagging an undelivered order which was marked 'delivered'.
business
Updated on Feb 21, 2025 10:34 PM IST

Swiggy Instamart responds after customer exposes underweight deliveries

A Swiggy Instamart customer has accused the service of delivering vegetables well under the promised weight.
trending
Updated on Nov 19, 2024 06:33 PM IST

Bengaluru woman's nightmarish Ola auto ride: ‘He stepped closer to me’

Bengaluru woman shares harrowing experience with Ola auto driver, cops respond
bengaluru news
Updated on Jul 11, 2024 12:24 PM IST

Computerspace: Your one stop destination for computers and other appliances

brand post
Updated on Jan 08, 2021 05:02 PM IST

Apps by developers now offer direct virtual access

real estate
Published on Nov 09, 2019 07:34 PM IST

Health ministry notifies new draft rules for online sale of drugs

The rules ban sale of narcotics, psychotropic drugs and tranquillizers.
health
Updated on Sep 01, 2018 09:03 PM IST

SBI clerk main admit card 2018 expected soon, exam on Aug 5

As the SBI clerk main exam is tentatively scheduled for August 5, the admit card for the same is expected to be released any time now.
education
Updated on Jul 31, 2018 08:56 PM IST

SBI clerk prelims result expected within a few days

Candidates who clear the SBI clerk preliminary exam need to appear in the main exam. The tentative date for SBI clerk main examination is August 5 while the tentative date for download of call letter for main exam is July 23, 2018.
education
Updated on Jul 18, 2018 04:03 PM IST

SBI clerk admit card 2018 released, here’s direct link to download

SBI clerk admit card 2018: The State Bank of India (SBI) released the admit card for the preliminary examination to recruit clerk (Junior Associates - customer support and sales) in the state-run-bank on Wednesday.
education
Updated on Jun 07, 2018 02:21 PM IST

SBI clerk prelims admit card/hall ticket 2018 to be released soon

SBI Clerk prelims admit card 2018: The online preliminary examination for recruitment of Junior Associates - customer support and sales in the clerical cadre is scheduled to be held on June 23, 24 and 30. The admit card for the exam is scheduled to be released on June 6.
education
Updated on Jun 05, 2018 03:31 PM IST
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