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Latest from grievance redressal

90.5 per cent of public grievances received in 2024 redressed: Govt in LS

india news

Published on Apr 02, 2025 03:27 PM IST

PTI |

Online grievance portal integrated with common service centers to help people in rural areas: Govt

india news

Published on Mar 27, 2025 03:23 PM IST

PTI |

Over 56 lakh public grievances redressed during Nov 2022-Feb 2025: Union Minister Jitendra Singh

india news

Updated on Mar 26, 2025 03:41 PM IST

PTI |

'Jaldi aao babu': Delhi lawyer shares Uber driver's creepy text message

A Delhi lawyer shared her distressing experience with Uber after a driver sent her inappropriate messages soon after booking.

The lawyer shared screenshots of the messages she received from the driver.(Representational)

trending

Published on Jan 26, 2025 06:21 PM IST

ByMuskaan Sharma

673 police station reviews received in one month via QR codes in Chandigarh

Based on these responses, the Industrial Area Police Station has been ranked first, followed by the Sector 11 and the Sector 36 police stations in second place; the Manimajra Police Station has been ranked third

The collected data is used to rank the stations on a monthly basis, with the rankings being publicly displayed on the Chandigarh Police website, thereby promoting transparency. (iStock)

cities

Updated on Jan 13, 2025 08:44 AM IST

ByHT Correspondent, Chandigarh

Govt panel seeks auto blocking for flawed India map

The aim of the workshop was to focus improving the functioning of the GACs and making grievance redressal faster, easier, and more efficient

india news

Updated on Jan 10, 2025 12:40 AM IST

ByAditi Agrawal

Wrong Indian map on social media among concerns raised by govt’s appellate panel

Officials who adjudicate grievances on content moderation decisions asked if there was a way to block unofficial map of India from being displayed on internet.

The government urged social media platforms and intermediaries to act swiftly in addressing complaints. (File photo | Shutterstock)

india news

Published on Jan 09, 2025 10:34 AM IST

ByAditi Agrawal

Ludhiana: Grievances of class IV staff to be redressed

Municipal corporation commissioner Aaditya Dachalwal said that during these grievance redressal sessions, the class IV employees can raise any issues which they are facing, including payment of salary, leave, pension, step up etc

Employees under the Zones A and B of the MC can meet Dachalwal from 3 pm to 5 pm at the Zone D office in Sarabha Nagar on Friday. Similarly, employees of the Zones C and D can meet him from 11 am to 1 pm at Zone D office on Saturday. (Getty Images/iStockphoto)

cities

Updated on Nov 28, 2024 07:22 AM IST

ByHT Correspondent, Ludhiana

Hry chief secy demands strict action for civic lapses in Ggm

Officials to take legal actions against private contractors if deadlines aren’t met, and work is subpar, Haryana chief secretary Vivek Joshi directed

Haryana chief secretary Vivek Joshi with senior officials during his review meeting on Sunday. (HT Photo)

cities

Updated on Nov 25, 2024 08:54 AM IST

ByAbhishek Behl

RTI Act marks 19 years: Chandigarh logs 1.18 lakh applications, police get most requests

In Chandigarh, only around 9% of RTI applications led to a second appeal, indicating that over 90% of applicants were satisfied with the government’s responses—a significant achievement, according to transparency law activists

According to records from the Chandigarh administration, since 2013-14, around 1.18 lakh applications have been submitted under the Act. (HT Photo)

cities

Updated on Oct 12, 2024 07:42 AM IST

ByHillary Victor, Chandigarh

Haryana chief secretary asks DCs to identify policy gaps

Chief secretary TVSN Prasad said that attention should be drawn to policy shortcomings in order to work out modifications in the policy. In a communication, the chief secretary said that detailed documentation of such policy gaps was required to facilitate understanding and action.

The Haryana government has asked deputy commissioners to identify policy gaps if the complaints received during the newly started Samadhan Shivirs for citizens remained unresolved due to policy shortcomings. (HT File)

cities

Updated on Jun 14, 2024 08:38 AM IST

ByHT Correspondent, Chandigarh

Ghaziabad civic body launches ‘Ghaziabad 311’ app for grievance redressal

Municipal officials said the app will help citizens to lodge their grievances/complaints and also avail of different services such as registration of births/deaths, applying for new water connections, applying for different licences given by the corporation, swift registrations of pets, and payment of property tax, among others

Ghaziabad mayor Sunita Dayal (centre) launches ‘Ghaziabad 311’ app on Monday. Officials said the app also provides an option for the corporation employees to record their attendance and it requires employees to mark their GPS coordinates along with facial recognition. (Sakib Ali/HT Photo)

cities

Updated on Mar 11, 2024 10:42 PM IST

ByHT Correspondent, Ghaziabad

Himachal to launch ‘Project Sanjeevani’ for livestock healthcare

To provide quality veterinary services to the cattle rearers, the Himachal Pradesh government will launch Project Sanjeevani for livestock healthcare and cut expanses on travelling to the point of care and avail quality medicines, a government spokesperson said on Sunday.

The rural economy of the state is based on agriculture and animal husbandry is a major component of it. Himachal Pradesh has a total livestock population of about 4.41 million and livestock healthcare is an essential part of every rural household. (AFP File Photo)

cities

Updated on Apr 09, 2023 10:13 PM IST

ByHT Correspondent, Shimla

Readers’ take: What’s the harm in being driven by creativity?

Nothing gives the human heart more pleasure than a colourful piece of art, but while a section of HT Chandigarh readers says creativity can find expression just about anywhere from walls of buildings to vehicles, others feel nothing should be done to distract drivers and risk accidents

The car that sparked a debate: Advocate Ranjit Malhotra with his Ambassador.(Hindustan Times)

cities

Updated on Jul 31, 2020 10:45 PM IST

Hindustan Times, Chandigarh | ByHT Correspondent

Weekend curfew may not break virus chain, but will send a message

Administration to take the advice of medical experts and decide on Chandigarh going it alone in imposing the curfew. Final decision to be taken at Wednesday’s war room meeting, but one-day lockdown not possible

UT adviser Manoj Parida advocates a weekend curfew in Chandigarh as implementing rules is easier when government offices and markets are closed.

cities

Updated on Jul 22, 2020 01:49 AM IST

Hindustan Times, Chandigarh | ByMunieshwer A Sagar

Right to Service Act: Registering and Licensing Authority first in Chandigarh to roll-out online complaint facility

Residents can now easily complain online in case of any delay in delivery of services; the UT had adopted the Punjab RTS Act in January 2018 and constituted a commission later in April; rules were formulated in February this year

cities

Published on Nov 18, 2019 12:44 AM IST

Munieshwer A Sagar, Chandigarh | ByMunieshwer A Sagar, Chandigarh

With poor infra, Chandigarh MC bats for garbage-free five star rating status

Aiming for a clean Chandigarh, the municipal corporation (MC) has started the process to achieve the garbage-free five star rating status and will table an agenda during the House meeting on September 16. The status is accorded by the Centre to municipal bodies who have streamlined their waste management system.

cities

Updated on Sep 14, 2019 12:31 AM IST

ByVivek Gupta, Chandigarh

Gurugram gets first rank in Haryana in redressal of complaints at CM Window

From being ranked 21st in 2018, the district climbed to the fourth position in June 2019 and was ranked second in July. In August, the district got the highest composite score of 86.58 followed by Karnal, which scored 85.32 points, and Sonepat with 83.09 points.

Haryana CM Manohar Lal Khattar(Keshav Singh / HT Photo)

cities

Published on Sep 04, 2019 09:34 AM IST

Hindustan Times, Gurugram | ByHT Correspondent

Stop violence against doctors in India

While healthcare requires reform, frustrated families must not target doctors

Doctors at Lok Nayak Hospital went on strike demanding better security to protect them from violent relatives of patients(Arun Sharma/ HT Photo)

editorials

Updated on Jul 01, 2019 08:35 PM IST

Hindustan Times | ByHT Correspondent

Food security law: HC seeks action timeline

A bench of chief justice Rajendra Menon and justice AJ Bhambhani directed a senior officer from the Food Supplies and Consumer Affairs Department to appear before it on May 9.

The Delhi high court Friday expressed its dissatisfaction over the manner in which the Delhi government was dealing with a matter related to framing of rules for grievance redressal and accountability under the food security law and sought a timeline of action.

cities

Updated on Apr 27, 2019 06:26 AM IST

New Delhi | ByHT Correspondent

Govt clears ₹4,242-cr income tax filing project, Infosys selected to develop system

The government has selected information technology firm Infosys Ltd to implement the project after a competitive bidding process.

india news

Updated on Jan 16, 2019 11:48 PM IST

New Delhi | ByAmandeep Shukla

Delhi government sets upper age limit for entry to nursery, KG, class 1

According to the circular, DoE has fixed an upper age limit of 4, 5 and 6 years as on March 31, 2019, for admission in nursery, kindergarten (KG) and Class 1, respectively. The minimum age for admission in these classes is 3, 4 and 5 years as of March 31, 2019 respectively.

The Delhi government has, for the first time, fixed an upper age limit for admission to nursery, kindergarten and Class 1.(HT File Photo)

india news

Updated on Nov 28, 2018 08:13 AM IST

New Delhi | ByFareeha Iftikhar

4,500 doctors in Maharashtra oppose state plan to include them under MESMA

Workers of services under Maharashtra Essential Services Maintenance Act (MESMA) can be detained by state for going on strikes

Doctors cited lack of grievance redressal, long working hours and lack of supplies by the government as the cause of strikes.(Representational photo)

cities

Updated on Oct 07, 2018 01:02 AM IST

BySadaguru Pandit, Mumbai

Health ministry notifies new draft rules for online sale of drugs

According to estimates, the total e-pharma industry in India is less than 0.5% of the retail pharmacy landscape currently, but is growing at more than 100% rate.

The rules ban sale of narcotics, psychotropic drugs and tranquillizers.(AP FILE PHOTO)

lifestyle

Updated on Sep 01, 2018 09:03 PM IST

Hindustan Times, New Delhi | ByRhythma Kaul

Former IAS officer Madhav Godbole to head Savitribai Phule Pune University’s student grievance committee

As per the University Grants Commission (UGC) regulations, it is mandatory for every university to have a full-fledged grievance redressal committee in place and SPPU has been struggling to establish the same.

cities

Updated on May 02, 2018 05:02 PM IST

Hindustan Times, Pune | ByAnanya Barua, Pune

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grievance redressal news

Latest from grievance redressal

90.5 per cent of public grievances received in 2024 redressed: Govt in LS

Online grievance portal integrated with common service centers to help people in rural areas: Govt

Over 56 lakh public grievances redressed during Nov 2022-Feb 2025: Union Minister Jitendra Singh

A Delhi lawyer shared her distressing experience with Uber after a driver sent her inappropriate messages soon after booking.

Based on these responses, the Industrial Area Police Station has been ranked first, followed by the Sector 11 and the Sector 36 police stations in second place; the Manimajra Police Station has been ranked third

The aim of the workshop was to focus improving the functioning of the GACs and making grievance redressal faster, easier, and more efficient

Officials who adjudicate grievances on content moderation decisions asked if there was a way to block unofficial map of India from being displayed on internet.

Municipal corporation commissioner Aaditya Dachalwal said that during these grievance redressal sessions, the class IV employees can raise any issues which they are facing, including payment of salary, leave, pension, step up etc

Officials to take legal actions against private contractors if deadlines aren’t met, and work is subpar, Haryana chief secretary Vivek Joshi directed

In Chandigarh, only around 9% of RTI applications led to a second appeal, indicating that over 90% of applicants were satisfied with the government’s responses—a significant achievement, according to transparency law activists

Chief secretary TVSN Prasad said that attention should be drawn to policy shortcomings in order to work out modifications in the policy. In a communication, the chief secretary said that detailed documentation of such policy gaps was required to facilitate understanding and action.

To provide quality veterinary services to the cattle rearers, the Himachal Pradesh government will launch Project Sanjeevani for livestock healthcare and cut expanses on travelling to the point of care and avail quality medicines, a government spokesperson said on Sunday.

Nothing gives the human heart more pleasure than a colourful piece of art, but while a section of HT Chandigarh readers says creativity can find expression just about anywhere from walls of buildings to vehicles, others feel nothing should be done to distract drivers and risk accidents

Administration to take the advice of medical experts and decide on Chandigarh going it alone in imposing the curfew. Final decision to be taken at Wednesday’s war room meeting, but one-day lockdown not possible

Residents can now easily complain online in case of any delay in delivery of services; the UT had adopted the Punjab RTS Act in January 2018 and constituted a commission later in April; rules were formulated in February this year

From being ranked 21st in 2018, the district climbed to the fourth position in June 2019 and was ranked second in July. In August, the district got the highest composite score of 86.58 followed by Karnal, which scored 85.32 points, and Sonepat with 83.09 points.

While healthcare requires reform, frustrated families must not target doctors

A bench of chief justice Rajendra Menon and justice AJ Bhambhani directed a senior officer from the Food Supplies and Consumer Affairs Department to appear before it on May 9.

The government has selected information technology firm Infosys Ltd to implement the project after a competitive bidding process.

According to the circular, DoE has fixed an upper age limit of 4, 5 and 6 years as on March 31, 2019, for admission in nursery, kindergarten (KG) and Class 1, respectively. The minimum age for admission in these classes is 3, 4 and 5 years as of March 31, 2019 respectively.

Workers of services under Maharashtra Essential Services Maintenance Act (MESMA) can be detained by state for going on strikes

According to estimates, the total e-pharma industry in India is less than 0.5% of the retail pharmacy landscape currently, but is growing at more than 100% rate.

As per the University Grants Commission (UGC) regulations, it is mandatory for every university to have a full-fledged grievance redressal committee in place and SPPU has been struggling to establish the same.

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