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AI agents are doing the work of 100 employees, says Indian CEO in UAE

CozmoX's CEO, Alok Kumar, assures that AI agents do not lead to job losses despite being able to juggle the work of 100 employees.

Alok Kumar is the UAE-based co-founder and CEO of CozmoX.(Instagram/@alok_hkz)
Updated on Apr 22, 2025 01:49 PM IST

Zomato lays off 600 customer support staff as it increases AI use to cut costs

The idea that AI has been replacing these jobs comes from its recent launch of Nugget, an AI-powered customer support platform for businesses worldwide.

The Gurugram-based company had hired as many as 1,500 employees under its Zomato Associate Accelerator Program (ZAAP) a year ago for customer support roles.(Unsplash)
Published on Apr 01, 2025 05:18 PM IST

World’s largest call centre uses AI to hide Indian accents

Teleperformance SE is rolling out an artificial intelligence system that softens English-speaking Indian workers’ accents in real time

Teleperformance is deploying AI to soften the accents of Indian agents.(Representational image)
Published on Mar 02, 2025 09:39 AM IST
Bloomberg |

HP intentionally made each customer wait 15 minutes on support calls. Here's why

Hewlett-Packard intentionally made their customers wait for a minimum of 15 minutes on calls, according to a report by The Register.

Hewlett Packard has reportedly revoked a controversial policy decision to make customers wait 15 minutes on support calls.(HP)
Published on Feb 22, 2025 10:59 PM IST

Woman claims Blinkit delivery man ‘barged’ into her house over order issue

A woman claimed that a Blinkit delivery executive threatened her after she tried to get an issue with an undelivered order resolved.

A woman narrated an incident where a Blinkit delivery executive threatened her for flagging an undelivered order which was marked 'delivered'.(Reuters)
Updated on Feb 21, 2025 10:34 PM IST
ByAshley Paul

Swiggy Instamart responds after customer exposes underweight deliveries

Swiggy Instamart has been accused of delivering vegetables significantly under the promised weight in a move that has left social media enraged.

A Swiggy Instamart customer has accused the service of delivering vegetables well under the promised weight.
Updated on Nov 19, 2024 06:33 PM IST

Bengaluru woman's nightmarish Ola auto ride: ‘He stepped closer to me’

The Bengaluru woman claimed that the Ola auto driver started shouting at her and abused her for not paying the extra money at the end of the ride.

Bengaluru woman shares harrowing experience with Ola auto driver, cops respond
Updated on Jul 11, 2024 12:24 PM IST

Computerspace: Your one stop destination for computers and other appliances

Computerspace offers products and services ranging from laptops, computers, keyboards, monitors to every other necessary product required for a PC or a laptop.

Updated on Jan 08, 2021 05:02 PM IST

Apps by developers now offer direct virtual access

Home buyers can get construction updates, contact technicians, even file complaints, all via one screen.

(iStock)
Published on Nov 09, 2019 07:34 PM IST
Hindustan Times | ByAishwarya Iyer

Health ministry notifies new draft rules for online sale of drugs

According to estimates, the total e-pharma industry in India is less than 0.5% of the retail pharmacy landscape currently, but is growing at more than 100% rate.

The rules ban sale of narcotics, psychotropic drugs and tranquillizers.(AP FILE PHOTO)
Updated on Sep 01, 2018 09:03 PM IST
Hindustan Times, New Delhi | By

SBI clerk main admit card 2018 expected soon, exam on Aug 5

The State Bank of India is expected to issue the call letter or the admit card for the SBI clerk main examination within a day or two.

As the SBI clerk main exam is tentatively scheduled for August 5, the admit card for the same is expected to be released any time now.(REUTERS)
Updated on Jul 31, 2018 08:56 PM IST
Hindustan Times, New Delhi | ByNilesh Mathur

SBI clerk prelims result expected within a few days

The result of SBI clerk prelims examination (Junior Associates - customer support and sales) is expected to be released in a few days.

Candidates who clear the SBI clerk preliminary exam need to appear in the main exam. The tentative date for SBI clerk main examination is August 5 while the tentative date for download of call letter for main exam is July 23, 2018.(HT file)
Updated on Jul 18, 2018 04:03 PM IST
Hindustan Times, New Delhi | ByNilesh Mathur

SBI clerk admit card 2018 released, here’s direct link to download

SBI clerk admit card 2018: SBI clerk online preliminary examination will be held on June 23, 24 and 30. No hard copy of the call letter will be sent by post.

SBI clerk admit card 2018: The State Bank of India (SBI) released the admit card for the preliminary examination to recruit clerk (Junior Associates - customer support and sales) in the state-run-bank on Wednesday.(REUTERS)
Updated on Jun 07, 2018 02:21 PM IST
Hindustan Times, New Delhi | ByNilesh Mathur

SBI clerk prelims admit card/hall ticket 2018 to be released soon

SBI clerk 2018 prelims admit card: The admit card for SBI clerk prelims examination (Junior Associates - customer support and sales) is expected to be released tentatively on Wednesday, June 6

SBI Clerk prelims admit card 2018: The online preliminary examination for recruitment of Junior Associates - customer support and sales in the clerical cadre is scheduled to be held on June 23, 24 and 30. The admit card for the exam is scheduled to be released on June 6.(Mint/file)
Updated on Jun 05, 2018 03:31 PM IST
Hindustan Times, New Delhi | ByNilesh Mathur
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