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customer service news

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Chandigarh cop duped of 3.9 lakh in cyber fraud

After investigation, Chandigarh Police registered a case under sections 319(2), 318(4), 336(3), 338, 340(2), and 61(2) of the BNS. (iStock)
Published on Apr 29, 2025 09:32 AM IST

Lowe's to close underperforming stores in new strategic overhaul

Lowe's is set to shut down underperforming stores as part of its Total Home Strategy.
Updated on Apr 21, 2025 12:10 AM IST

Why are Modere customers disappointed, and what was the brand known for?

The Modere logo displayed on its official Facebook account.
Updated on Apr 12, 2025 02:49 PM IST

‘Using non-Indian name gets better results’: Indian professional on global bias

He noted that many industries openly hesitate to trade with Indians.
Published on Mar 15, 2025 11:39 AM IST

'He ran away with order': Man shares surprising chat with Swiggy staff

A man shared his chat with Swiggy customer support after his order was not delivered
Published on Mar 11, 2025 04:02 PM IST

VFS Global launches AI-powered chatbot for UK visa applications

VFS Global said the chatbot will significantly enhance the visa application experience. (X)
Published on Feb 26, 2025 02:53 PM IST

'Broken seats, worst staff': BJP leader shreds Air India, airline apologises

The BJP spokesperson hit out at the services offered by Air India.
Updated on Feb 26, 2025 01:32 PM IST

Another BJP leader slams Air India: ‘Worst airline, broke all records'

Jaiveer Shergill also said that flying with Air India wasn't a pleasant experience but it "broke all records" on Tuesday. (File)
Published on Feb 26, 2025 09:33 AM IST

IAS officer emails B-school alumni list over Zomato spillage issue

An IAS officer emailed the alumni list of a top business school over a Zomato issue
Updated on Feb 25, 2025 10:11 AM IST

HP intentionally made each customer wait 15 minutes on support calls. Here's why

Hewlett Packard has reportedly revoked a controversial policy decision to make customers wait 15 minutes on support calls.
Published on Feb 22, 2025 10:59 PM IST

'Bro is a walking MBA degree': Uber car full of free food, Wi-Fi wows internet

A Reddit user shared a photo of the cab while calling the service even better than some flights.
Updated on Jan 31, 2025 09:28 AM IST

Nearly 400 IndiGo passengers, heading to Delhi, stranded in Istanbul: Report

IndiGo passengers stranded at Istanbul airport in Turkey on Thursday.
Updated on Dec 13, 2024 10:24 AM IST

Working Well: When holidays present rude customers, taking breaks and the high road preserve peace

Working Well: When holidays present rude customers, taking breaks and the high road preserve peace
Updated on Dec 12, 2024 09:47 PM IST

AI-powered innovations make selling easier and more profitable

Artificial Intelligence
Published on Nov 16, 2024 09:01 AM IST

Yogendra Yadav slams Air India for ‘very sad experience’, airline responds

Swaraj Abhiyan founder and psephologist Yogendra Yadav.
Published on Nov 11, 2024 01:18 PM IST

Can artificial intelligence rescue customer service?

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An AI (Artificial Intelligence) sign is seen at the World Artificial Intelligence Conference (WAIC) in Shanghai, China July 6, 2023. REUTERS/Aly Song/
Published on Oct 21, 2024 08:00 AM IST

In rain-battered Chennai, Taj hotel’s gesture for guest wins hearts

Chennai has been inundated with heavy rainfall over the last few days.
Published on Oct 17, 2024 01:27 PM IST

Ola investor furious as shares crash: ‘Bhavish Aggarwal’s arrogance has cost me’

Bhavish Aggarwal, chief executive officer of Ola Electric Mobility Ltd., during the company's listing ceremony at the National Stock Exchange (NSE) in Mumbai.
Published on Oct 07, 2024 01:34 PM IST

AI's transformative role in India's auto finance industry

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AI
Published on May 11, 2024 12:45 PM IST

California Professor shares Airbnb ordeal, was made to stay on bed in a bathroom

Airbnb guest, David Holtz, received a rental space consisting a bathroom with a bed
Published on Jul 11, 2023 07:53 PM IST

Man blames IndiGo's ‘tired’ pilot for wife's flight delay, airline responds

Acknowledging the issues being faced by the passengers, IndiGo responded on Twitter.
Published on Jul 03, 2023 11:09 PM IST

4 am breakfast orders help police bust fake call centre racket

4 am breakfast orders help police bust fake call centre racket
Updated on May 01, 2023 12:44 AM IST

1,000 women in NCR duped this year in ‘work from home’ frauds

Kuch Kuch Hota Hai was one of the movies that victims were asked to rate online. (IMDB)
Updated on Apr 06, 2023 04:33 PM IST

Interior design and décor trends in retail 2022

Interior design and décor trends in retail 2022 
Updated on Jun 30, 2022 09:14 AM IST

New digital technologies to convert your ideas into profits

Having a website or a mobile application for your any product or services is not merely an investment in modern technology to expand your business but also it is the best tool of staying connected with your target customers and monitor the consumer behaviour closely.
Updated on Nov 06, 2020 06:46 PM IST

Pawan and Shivang come together to change the views on luxury fashion

With dreams in eyes and newest target set, the two partners Pawan Rai and Shivang Priyadarshy are hoping to please their client base and mark their road to the top.
Updated on Sep 21, 2020 04:33 PM IST

When a customer service rep won a PUBG gamer’s heart

Some companies are redefining customer service altogether, Airtel being one of them.
Updated on Feb 07, 2021 02:40 PM IST

Online gaming industry grows at 21 percent during Covid-19 in India: Lucky Raja

Lucky Raja is an innovative and user-friendly platform for online gamers to update themselves with trusted and extensive reviews by specialists on casinos, online games, sports betting, rummy and fantasy gaming websites.
Published on Jul 22, 2020 07:09 PM IST