Most hotels go all-out with extravagant frills. But to truly shine, all they need to do is pay attention to the everyday details
I write this column while travelling through Egypt and living in a succession of hotels. Both the St Regis in Cairo and the Oberoi resort in Sahl Hasheesh (on the shores of the Red Sea) were amazing properties, with high levels of service and an attention to detail that many other high-end properties get very wrong.
Hotels such as the St Regis in Cairo and the Oberoi in Sahl Hasheesh pay strict attention to detail. (ADOBE STOCK)
Most hotels don’t even pay enough attention to where they place their in-room safe. (ADOBE STOCK)Some hotels have a master switch by the bedside. But it also turns off the bathroom lights. (ADOBE STOCK)