Ludhiana: For 3 weeks, technical glitch prevented residents from applying for fire NOCs
The issue primarily revolved around the failure of the system to generate OTPs, crucial for residents applying for NOCs. Consequently, numerous applicants faced hurdles in submitting their requests, leading to a backlog of as many as 118 pending applications.
For the past three weeks, city residents were unable to apply for fire no-objection certificates (NOCs), owing to a technical glitch in the fire department’s website. It was, however, rectified on Monday, fire department officials said.
The issue primarily revolved around the failure of the system to generate OTPs, crucial for residents applying for NOCs. Consequently, numerous applicants faced hurdles in submitting their requests, leading to a backlog of as many as 118 pending applications.
According to data from the department, similar backlogs were reported across various districts, with 108 pending files in Muktsar, 133 in Jalandhar, 52 in Moga MC, 37 in Patiala MC, 29 in Phagwara MC, and 43 in Mohali MC.
Gavie, a city resident, said, “The inability to access the online platform has hindered the timely submission and retrieval of fire NOCs.”
Another resident, Ravi, said, “I have been trying to apply for an NOC on the official website for the past three weeks, but encountered an OTP problem, preventing me from submitting my application. I urge the state government to expedite the clearance of all pending applications.”
Additional district fire officer Maninder Singh said, “The problem was rectified two days ago. The OTP issue hindered NOC applications, compounded by ongoing inspections during the fire safety week in our department, causing delays in processing.”
