Microsoft on global outage: Anticipate a resolution is forthcoming
Microsoft blames third party for Windows update issue, resolution coming soon, the tech giant says.
Microsoft said a resolution for Windows devices is “forthcoming” but a third party was at fault after it issued an update. The company said in a statement, "We are aware of an issue affecting Windows devices due to an update from a third party software platform. We anticipate a resolution is forthcoming."
Read more: Microsoft users unable to access apps and services amid outage: What's working, what's not
Global Microsoft outage impacts India
This comes after a global Microsoft outage disrupted flights, supermarkets as well as banking operations globally. In India air carriers including Vistara, IndiGo, SpiceJet and Akasa Air are facing technical issues that have affected booking, check-in and flight updates. IT minister Ashwini Vaishnaw informed on X (formerly Twitter), “MEITY is in touch with Microsoft and its associates regarding the global outage. The reason for this outage has been identified and updates have been released to resolve the issue. CERT is issuing a technical advisory."
Read more: IT minister Ashwini Vaishnaw says in touch with Microsoft to resolve outage
In a separate statement, a Microsoft spokesperson said, "We are aware of issue affecting a subset of customers. We acknowledge the impact this can have on customers, and we are working to restore services for those still experiencing disruptions as quickly as possible."
Read more: Indian stock market traders hit by Microsoft outage: Nuvama, Motilal Oswal impacted
What Crowdstrike CEO said on the outage
George Kurtz, the CEO of Crowdstrike, said, "Crowdstrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed. We refer customers to the support portal for the latest updates and will continue to provide complete and continuous updates on our website.
He added, "We further recommend organisations ensure they’re communicating with Crowdstrike representatives through official channels. Our team is fully mobilised to ensure the security and stability of Crowdstrike customers."
